Master the five stages of design thinking: Empathize, Define, Ideate, Prototype, and Test. Through seven hands-on interactive tools, you'll build empathy maps, craft problem statements, brainstorm on digital canvases, wireframe app screens, map user journeys, organize feedback, and run A/B test experiments, practicing the same methods used by professional designers at companies like Apple, Google, and IDEO.
What Is Design Thinking?
A designer is asked to create a new water bottle for kids. What should they do F...
Walking in Someone Else's Shoes
Interactive: Empathy Map Builder
An empathy map has four sections: what the user Says, what they Thinks, what the...
Defining the Right Problem
Interactive: Problem Statement Generator
Which is the BEST 'How Might We' statement?
The three parts of a 'How Might We' statement are: the user, the problem, and th...
What's the difference between empathy and sympathy in design thinking?
Brainstorming: Go Wild, Then Focus
Interactive: Brainstorm Board
Which of these are good brainstorming rules? (Select ALL that apply)
In brainstorming, grouping similar ideas together is called clustering, and it h...
Prototyping: Build to Think
Interactive: Wireframe Builder
Why should your first prototype be quick and rough?
User Journey Mapping
Interactive: User Journey Map Builder
The moments in a user journey where people feel frustrated or stuck are called p...
What's the difference between a low-fidelity and high-fidelity prototype?
Testing With Real Users
During a usability test, your user gets confused by a button. What should you do...
Collecting Structured Feedback
Interactive: Feedback Grid
The four sections of a feedback grid are: Likes, Wishes, Questions, and Ideas.
A/B Testing: Let the Data Decide
Interactive: A/B Test Simulator
In an A/B test, why do you only change ONE thing between the two versions?
Iterate, Iterate, Iterate
Which statements about design thinking are TRUE? (Select ALL that apply)
Why is design thinking shown as a loop instead of a straight line?
Design Thinking Capstone
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